VUI DESIGN FOR A HOSPITALITY CONCIERGE
Alexa Skill (Artifacts: Voiceflow Prototypes, BotSociety Flow Chart, Sample Dialogs, VUI Specs)
DESIGNING INTUIT TURBOTAX’s IVR BOT
For US-English Users
GOOGLE ASSISTANT PERSONALITY
Voice-first & Multimodal Conversations, Resolving Losses (Fixing ASR Issues), Modifying Prosodies
LEADING THE LOCALIZATION at Apple
Apple Music & App Store
INTENT MINING & UTTERANCE SCOPE
Before Designing an Experience
