I have 10+ years of experience in large-scale global networks — with key success at Wells Fargo, Intuit, Google, Apple, Sony Pictures Entertainment (Asia), and Disney.
My last role was with Intuit, as a Conversation Designer, where I helped build and launch its IVR for TurboTax US English (12 million customers) and TurboTax Canada (5 million customers). I worked as a UX Content Strategist on Google Assistant’s (500 million/monthly users) VUI and multimodal interfaces, prior to that.
I’m currently a Conversational UI Designer with Wells Fargo, building its multimodal virtual assistant – Fargo (33 million mobile-active customers).
I’m based in the beautiful San Francisco bay area, USA. Am fluent in English, Hindi, and Sanskrit.